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Cancellation and Refund

Thank you for shopping with Lunatic Jerseys!

Order Cancellation

If you wish to cancel your order, please contact us within 24 hours of placing your order via WhatsApp or email.

  • Orders once processed or shipped cannot be cancelled.

  • Custom jersey orders cannot be cancelled under any circumstances after confirmation.

Refund Eligibility

Refunds are only applicable in the following cases:

  • Wrong item delivered

  • Damaged product on arrival

  • Item significantly different from the description

Items must be returned unused, in their original condition and packaging, with tags intact.

Refund Process
  • Once the returned product is received and inspected, we will process your refund within 7–10 business days via the original payment method.

  • Refunds are not available for custom jerseys, unless the product is defective or damaged on arrival.

  • Return shipping costs are the customer's responsibility, unless the error is from our side.

Need Help?

For questions, cancellations, or refund requests, please contact our customer service team:
📧 jerseyslunatic@gmail.com
📱 WhatsApp: +91-XXXXXXXXXX

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